Effective Date: 05/02/2024
PrintCrave.com (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide when using our website. This Privacy Policy outlines how we collect, use, store, disclose, and safeguard your information in accordance with the Information Technology Act, 2000 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).
By using PrintCrave.com, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Includes but is not limited to:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed through secure third-party gateways)
b. Non-Personal Information
Includes:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Cookies and similar tracking technologies
2. Purpose of Collecting Information
Your data may be used for the following purposes:
- To process and deliver your orders
- For customer support and service updates
- To send promotional emails or newsletters (with your consent)
- To improve our website and user experience
- To comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell or rent your personal information to any third party.
However, we may share your information with:
- Trusted service providers (e.g., payment gateways, shipping partners)
- Legal authorities, if required by law or legal proceedings
- Affiliates and subsidiaries under common control, solely for internal business operations
4. Cookies and Tracking Technologies
We use cookies to:
- Understand user preferences
- Maintain session information
- Analyze traffic and user behavior
You may control cookie settings through your browser preferences. Disabling cookies may affect your site experience.
5. Data Security
We adopt appropriate physical, electronic, and managerial procedures to:
- Prevent unauthorised access
- Maintain data accuracy
- Ensure the correct use of information
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to protect your information using commercially acceptable standards.
6. Your Rights
As per Indian IT Rules, you have the right to:
- Review and correct your personal information
- Withdraw consent at any time (subject to legal or contractual restrictions)
- Request deletion of your data (unless retention is legally required)
You can exercise your rights by contacting us at:
📧 support@printcrave.com
7. Data Retention
We retain your personal data as long as:
- You maintain an account with us
- It is necessary to provide our services
- Required by legal or regulatory obligations
8. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Grievance Officer
In accordance with the IT Rules, the name and contact details of the Grievance Officer are provided below:
Grievance Officer
Sekar
Email: support@printcrave.com
Phone: 9043088994
Address: 1D, 8th Cross St, Annai Theresa Nagar, Puzhuthivakkam, Madipakkam, Chennai-91
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review it periodically.
11. Contact Us
For any questions, concerns, or complaints about this Privacy Policy, please contact:
📧 Email: support@printcrave.com
🌐 Website: https://www.printcrave.com